Privacy Policy

1. Introduction

kitchennet.work is operated by KITCHENNET SDN. BHD. (202601009304 (1671402-D)). We collect only the customer information needed to manage orders for household utensils, cutlery, crockery, glassware, chinaware, and pottery, respond to enquiries, arrange delivery, and support after-sales review.

2. Information We Collect

We may collect name, email address, phone number where available, billing and shipping address, order details, payment confirmation details, IP address, browser data, and website activity through cookies.

3. Product-Related Enquiries

Customer information may also be used to respond to kitchenware orders, fragile-item claims, breakage reports, hygiene-related enquiries, and product care questions. This helps us check the order record, confirm product details, and provide suitable support.

4. How We Use and Share Data

Information is used for order processing, delivery, customer service, return or exchange review, fraud prevention, and website improvement. Necessary details may be shared with courier companies, payment processors, website service providers, or legal authorities where required.

5. Cookies and Security

Cookies may support cart functions, login sessions, analytics, and site performance. We use reasonable safeguards to protect personal information, but no online system is completely risk-free.

6. Contact

For privacy enquiries, contact kitchennet2026@outlook.com, or write to 28-1-4, JALAN SUNGAI TAMAN SRI PINANG.